TERMS & CONDITIONS OF LULU'S THAI SPA
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Booking Policy All bookings must be made in advance through our website, by phone, or in person. We require a valid credit card number to confirm all bookings.
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Cancellation Policy We require a minimum of 24 hours' notice for any cancellations. Failure to provide sufficient notice will result in a cancellation fee of 50% of the total cost of the booked services.
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Late Arrival Policy We recommend that you arrive at least 15 minutes prior to your scheduled appointment to allow time for check-in and consultation. We reserve the right to shorten or reschedule appointments for clients who arrive late, and the full cost of the booked services will still be charged.
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Health Conditions Clients with certain health conditions or medical concerns must inform our staff before receiving any treatments. We reserve the right to refuse service to any client who we believe may be at risk or whose health may be compromised by our services.
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Liability Clients agree to indemnify and hold harmless Lulu's Thai Spa, its officers, employees, and agents from any claims, damages, expenses, or losses arising out of the use of our facilities and services.
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Confidentiality We respect the privacy of our clients and will not disclose any personal information without their consent, except as required by law.
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Payment All services must be paid in full at the time of service. We accept cash, credit cards, and debit cards.
By booking a service with Lulu's Thai Spa, you agree to the above terms and conditions. You also agree to indemnify and hold harmless Lulu's Thai Spa, its officers, therapists, employees, and agents from any claims, damages, expenses, or losses arising out of the use of our facilities and services.
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